1. Booking & Payment
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All bookings must be made through our online platform.
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Prices are shown in local currency and include applicable taxes unless stated otherwise.
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Full payment or a deposit may be required at the time of booking.
2. Driver Requirements
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Drivers must hold a valid driver’s license and meet the minimum age requirement (usually 23 years).
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Additional ID and proof of residence may be requested at pickup.
3. Cancellations & Refunds
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Bookings canceled at least 24 hours before the scheduled pickup time are eligible for a full refund.
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Late cancellations or no-shows may result in a partial or full charge.
4. Vehicle Use
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Vehicles must be returned in the same condition as received.
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Mileage limits, fuel policies, and cross-border use will vary by provider — always review your rental agreement.
5. Liability & Insurance
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Basic insurance is included with all rentals. Additional coverage options may be offered during booking.
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Renters are responsible for any damage not covered by insurance or resulting from negligence.
6. Modifications
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You may change your booking up to 24 hours before pickup (subject to availability).
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Contact our support team for assistance.
7. Platform Use
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Glyder Africa acts as a booking intermediary between users and third-party rental providers.
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We are not liable for disputes or issues beyond our control but will work to resolve them promptly.
